Business Details
34 Years
experience
Emergency
services
Expert Plumbing & Heating Services in London
Established in 1992, Village Heating has built a reputation as a trusted provider of heating, plumbing, and electrical services across London and the South East. Our Gas Safe registered engineers deliver tailored solutions for businesses, housing providers, landlords, and homeowners, supported by decades of hands-on experience and industry accreditations. We prioritise rapid response times, transparent pricing, and compliance with regulatory standards, ensuring reliable service delivery for both emergency repairs and planned maintenance.As part of the VHL Group, we combine technical expertise with digital innovation to meet evolving client needs while maintaining a resident-first approach. Our commitment to quality is reflected in our ISO certifications, NICEIC approval, and partnerships with leading housing associations and commercial clients.
Services
Boiler Repairs
Emergency Heating
Plumbing Maintenance
Electrical Maintenance
Compliance Inspections
Legionella Risk Management
Fire Safety Compliance
PPM Contracts
Social Housing Services
Commercial Maintenance
Details
- Year established: 1992
Highlights and features
- Gas Safe engineers with decades of experience in heating and plumbing systems.
- 24/7 emergency response with 90-minute average arrival times across London.
- Free, no-obligation surveys and transparent pricing before any work begins.
- ISO-certified quality, environmental, and health & safety management systems.
- Resident-first service culture with DBS-checked engineers and 95%+ satisfaction rates.
Associations and certifications
- Gas Safe Registered
- NICEIC Approved Contractor
- CHAS Accredited
- SafeContractor Approved
- ISO 9001
- ISO 14001
- ISO 45001
- APHC (Association of Plumbing & Heating Contractors)
- Refcom
What people say
Magic fairies
Excellent customer service
Top-quality workmanship
Highly efficient
Excellent communication
Services
Boiler Repairs
Our Gas Safe registered engineers provide rapid boiler repairs for domestic and commercial properties. Utilising advanced diagnostics, we resolve low-pressure errors, ignition faults, and system failures within minutes. Services include annual servicing, emergency callouts, and replacement part installations, ensuring compliance with safety standards. With 92% first-time fix rates, we minimise downtime while maintaining cost-effectiveness for landlords and homeowners.
Emergency Heating
Available 24/7 across London and the Home Counties, our emergency heating service guarantees 90-minute response times for critical failures. Engineers carry common replacement parts to address boiler breakdowns, frozen pipes, and heating system malfunctions immediately. Real-time tracking links keep clients informed of arrival times, while digital reporting ensures compliance documentation is issued post-service. Ideal for social housing providers and commercial clients requiring uninterrupted operations.
Plumbing Maintenance
Comprehensive plumbing solutions cover leak repairs, pipe replacements, and drainage maintenance for residential and commercial properties. Our certified technicians adhere to Water Supply (Water Fittings) Regulations, ensuring safe installations and preventing water wastage. Planned maintenance contracts include quarterly inspections and emergency cover, reducing long-term costs. Services extend to landlord safety checks and compliance certification for rental properties.
Electrical Maintenance
NICEIC-approved electrical services include fault diagnostics, wiring upgrades, and EICR testing for domestic and commercial clients. We offer emergency callouts for power failures and safety inspections to meet IET Wiring Regulations. Planned maintenance contracts cover periodic testing, emergency lighting checks, and PAT testing for landlords. Digital reporting provides instant access to compliance certificates post-service.
Compliance Inspections
We deliver statutory compliance services including Gas Safety Certificates (CP12), EICRs, and legionella risk assessments. Our engineers document findings in real-time, issuing digital certificates within 24 hours of inspection. Services align with HSE guidelines and housing association requirements, ensuring landlords and housing providers meet legal obligations. Annual compliance frameworks include reminder systems and audit-ready reporting.
Questions
What areas do you cover for emergency heating services?
We provide emergency heating repairs across London, the Home Counties, and the South East, including Surrey, Kent, and East Sussex.
Do you offer 24/7 emergency callouts?
Yes, our 24/7 emergency service guarantees engineer dispatch within 90 minutes for critical heating failures across Greater London.
What accreditations do your engineers hold?
Our engineers are Gas Safe registered, NICEIC approved, and CHAS accredited, with ISO 9001, 14001, and 45001 certifications for quality and safety.
How can I request a free site survey?
Contact us via phone or our website to schedule a free, no-obligation survey with transparent pricing before any work begins.
What services do you offer for social housing providers?
We deliver gas safety checks, PPM contracts, and emergency repairs for housing associations, with 95%+ resident satisfaction and compliance reporting.
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