Business Details
Affinity IT Services is a family-owned business established in 2006 by a team of seasoned business and IT professionals, two of whom, Colin and Stanley, remain integral to our operations today. We specialise in delivering practical, real-world products and solutions tailored predominantly for small to medium-sized enterprises. As certified Microsoft Small Business Specialists since our inception, we pride ourselves on our comprehensive expertise and commitment to quality. Our mission is to empower businesses to operate securely, efficiently, and at their full potential by staying ahead of technological advancements. The strength of Affinity IT Services lies in our skilled team, whose years of managerial and hands-on experience ensure unrivalled service delivery. We offer end-to-end solutions, from hardware and software provision to project-specific advice, covering IT, telecoms, and electrical needs.
The 'Affinity IT Services Way' is at the core of our values, driving us to provide exceptional support that enables our clients to thrive. Our dedication to innovation and customer satisfaction has solidified our reputation as a trusted partner in the industry. We strive to meet the evolving demands of technology, ensuring our clients are always equipped with the best tools and strategies. With a focus on building long-term relationships, we go above and beyond to deliver results that exceed expectations. At Affinity IT Services, we believe in the power of technology to transform businesses, and we are committed to making that a reality for every client we serve.
The 'Affinity IT Services Way' is at the core of our values, driving us to provide exceptional support that enables our clients to thrive. Our dedication to innovation and customer satisfaction has solidified our reputation as a trusted partner in the industry. We strive to meet the evolving demands of technology, ensuring our clients are always equipped with the best tools and strategies. With a focus on building long-term relationships, we go above and beyond to deliver results that exceed expectations. At Affinity IT Services, we believe in the power of technology to transform businesses, and we are committed to making that a reality for every client we serve.
Services
IT Support
Managed IT Services
Cloud Backups
Cloud Solutions
CCTV
IT Projects
Security Training
Business Lines
Internet Connections
VOIP Phone Systems
Highlights and features
- We have over 18 years of experience in IT and telecoms.
- Our team are certified Microsoft Small Business Specialists.
- We offer a 99.3% customer retention rate.
- We provide same-day resolution for 98.2% of issues.
- We serve clients with a 12-second average call waiting time.
Services
Managed IT Support
Our managed IT support ensures your business systems run smoothly and securely. We provide proactive monitoring, troubleshooting, and maintenance to minimise downtime. Tailored for SMEs, this service empowers your team with reliable, efficient technology solutions.
Cloud Backups
Protect your critical business data with our secure cloud backup solutions. Automated and encrypted, these backups ensure your information is safe and recoverable. Ideal for businesses seeking peace of mind against data loss.
VOIP Phone Systems
Upgrade your communication with our hosted VOIP phone systems, offering flexibility and cost-efficiency. These systems integrate seamlessly with your existing infrastructure. Perfect for modern businesses requiring scalable, reliable telephony.
Electrical Services
As NAPIT-certified electrical contractors, we deliver professional installations and testing for commercial and industrial clients. Our services include EV charge points, EICR testing, and LED installations. Trust us for compliant, high-quality electrical solutions.
IT Projects
We manage end-to-end IT projects, from planning to execution, ensuring your technology investments align with business goals. Our expert team handles hardware, software, and infrastructure upgrades. Designed to drive efficiency and growth for your organisation.
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